PRIVACY POLICY

We recognise that your privacy is very important to you and that it is your right to control your personal information. We know that providing personal information is an act of trust and we take that trust seriously.

PERSONAL INFORMATION

If you register for any of our Services (including but not limited to a Malvae shop account) you will be asked to provide basic personal information. The information is used solely for notifying you of changes or updates to the Website/Services. Malvae will not store your credit card or debit card details. Further Malvae will not sell, rent or otherwise disclose any of your personal information, including your email address, to any third party without your consent unless: 1) we are required to by law; or 2) if it is necessary to provide the Services.

Malvae uses the following tools and practices in order to communicate with our users and inform our marketing efforts.

COOKIES

We use various third-party cookies, buylinks and mailouts in order to build a picture of our audiences, optimize their browsing experience and tailor communications to them. The use of cookies is made clear on each website, and you have the option of allowing or denying their use upon your visit. These include cookies for platforms including –

Google Analytics to measure and analyze anonymized platform traffic.

Facebook in order to create a “pool” of anonymized audience members, based around specific interests or actions, in order to tailor communications and advertising about Malvae and related Artist products only on Facebook-owned platforms.

Google Adwords in order to tailor website and YouTube advertising about Malvae and related Artist products only to relevant, anonymized audience pools.

We add these cookies to platforms such as Linkfire or SmartURL for the purpose of analyzing who (anonymously) and how users may engage with “buylinks” for our Artist & Label products, which platforms or stores they engage with, in order to better tailor communication and provide offers around said products, and also inform our marketing of said products.

We may also include the pixels above from authorized advertising agencies from time to time, at our discretion and only under the terms above. We use third-party audio and video embeds on Artist websites in order to provide options for engaging with audio and video content – these embeds may include cookies from the host platform, used in accordance with their own privacy policies.

If you wish to remove cookies from your browser, you are free to do so via your browser’s settings at any time.

MAILING LISTS & EMAIL COMMUNICATION

We host email lists for the use of email marketing communications via Mailchimp. These lists are built through direct, opted-in email sign-ups via this website, and via product purchases via the Malvae shop and Bandcamp where permission is given by the purchaser.

We may use email information in line with advertising platforms in order to tailor advertising communications about Malvae only to specific profiles, and only where an email address has been provided in order to receive information about Malvae specifically.

We include Unsubscribe and Preference Review options on all our email marketing as standard, and you are free to update or remove your information from our databases at any time via these methods.

SECURITY

We employ SSL encryption to secure your personal data and payment information. We will continue to enhance our security procedures as new technology becomes available. While we make every effort to ensure that your information is secure on our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.